A Medical Alert System that Fits Your Lifestyle

All Personal Emergency Response Systems include two way communication to Connect America’s® dedicated monitoring centers, 24/7 monitoring water resistance, and fall detection.

At Home Device

At Home

Landline & Cellular
  • Available in Cellular and Landline
  • Battery backup protection
  • Lightweight neck or wrist button
  • Waterproof pendant can be worn in the shower or bath
  • Integrated two-way speaker
  • Long lasting pendant battery
On the Go Device

On the Go

Mobile Solution
  • Advanced fall detection technology with accelerometer and gyro sensors
  • GPS and Wi-Fi location technology
  • Built-in speaker for clear, two-way communications
  • Water-resistant pendant can be worn safely in the shower
  • Long lasting, rechargeable battery
Watch

Watch

Wearable
  • GPS and Wi-Fi location technology
  • Built-in speaker for clear, two-way communications
  • Advanced motion and health sensors, supports activity tracking and mobility
  • IP67 Water resistant — can be worn bathing and showering
  • Long lasting, rechargeable battery 2× most models in market. Standby time of 120 hours

Call 877-271-1467 (TTY: 711)

to learn what medical alert system is right for you.

Member Experience Advisors are available 8 a.m. – 8 p.m. local time.
Language services are available free of charge.

How It Works

Press Button

Press Button

When the help button is pressed, an emergency alert is sent to a specially trained Connect America® monitoring agent. Fall detection pendants automatically send an alert if a fall occurs.1

Immediate Response

Immediate Response

A Connect America® monitoring agent will speak with you via the two-way voice feature.2 They will confirm the emergency and arrange for help.

Get Help

Get Help

At the push of a button, an Connect America® agent will alert caregivers, loved ones, or emergency responders based on your preference.

Trained Monitoring Agents
Trained Monitoring Agents

Fast, reliable 24/7 help in any emergency.

Connect America® monitoring agents are trained to care for your needs and health-related concerns. They provide around-the-clock protection to help you maintain your independence.

Frequently Asked Questions

Wellmark has partnered with NationsBenefits to administer your benefit, in partnership with Connect America®.

Live Connect America® agents monitor calls and contact emergency personnel to request immediate assistance. They can also contact a family member or loved one on your behalf.

When you push the help button, an emergency alert is sent to a Connect America® monitoring agent. They will speak with you through a two-way voice feature2 to confirm the emergency and arrange for help. If you are unable to respond, an agent will dispatch emergency services to your address on file or GPS location.

You can take advantage of your benefit through NationsBenefits and receive a medical alert system and monitoring services.

Yes, you can return your medical alert system at any time. For returns, please contact us at 877-271-1467 (TTY: 711).

Call 877-271-1467 (TTY: 711). Member Experience Advisors are available 8 a.m. – 8 p.m. local time. Language support services are available free of charge.
1Fall detection pendant does not detect 100% of falls.
2Base unit must be nearby for the two-way voice feature to work.