A Medical Alert System that Fits Your Lifestyle

All medical alert systems include two-way voice communication to ADT monitoring centers, water-resistant wristbands or pendant options, and 24/7 monitoring services.

On-The-Go (4G)

Provides protection whether at home or on the go.
  • Mobile base unit with pendant range up to 300 ft.
  • No landline required
  • GPS location capabilities
  • Two-way voice communication
  • Fall detection1

Medical Alert Basic

Maintain your independence while aging in place.
  • In-home base unit
  • Landline required
  • Home temperature monitoring
  • Pendant range up to 300 ft.
Call 877-205-7871 (TTY: 711)

to learn what medical alert system is right for you.

Member Experience Advisors are available 8 a.m. - 8 p.m. Local Time. Language services are available free of charge.

How It Works

Press Button
Press Button

When the help button is pressed, an emergency alert is sent to a specially trained ADT monitoring professional. Fall detection pendants automatically send an alert if a fall occurs.1

Immediate Response
Immediate Response

An ADT monitoring professional will speak with you via the two-way voice feature.2 They will confirm the emergency and arrange for help.

Get Help
Get Help

At the push of a button, an ADT agent will alert caregivers, loved ones, or emergency responders based on your preference.

Trained Monitoring Professionals
Get Help

Fast, reliable 24/7 help in any emergency.

ADT monitoring professionals are trained to care for your needs and health-related concerns. They provide around-the-clock protection to help you maintain your independence.

Frequently Asked Questions

Mass Advantage has partnered with NationsReponse to administer your benefit, in partnership with ADT.

Live ADT agents monitor calls and contact emergency personnel to request immediate assistance. They can also contact a family member or loved one on your behalf.

When you push the help button, an emergency alert is sent to an ADT monitoring agent. They will speak with you through a two-way voice feature2 to confirm the emergency and arrange for help. If you are unable to respond, an agent will dispatch emergency services to your address on file or GPS location.

You can take advantage of your benefit through NationsResponse and receive a medical alert system and monitoring services.

Yes, you can return your medical alert system at any time. For returns, please contact us at 877-205-7871 (TTY: 711).

Call 877-205-7871 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. Local Time. Language support services are available free of charge.

Contact Us

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1Fall detection pendant does not detect 100% of falls.
2Base unit must be nearby for the two-way voice feature to work.
NationsResponse ADT offers landline medical alert systems that do not require 4G service.
The product images shown are for illustration purposes only and may not be an exact representation of the systems.
ADT Medical Alert Systems require a month-to-month agreement. Excludes taxes. For more information visit adt.com/legal.